Sony UBP-X500B Manual

The Sony UBP-X500B is a 4K Ultra HD Blu-ray Disc player with HDR10 and Dolby Vision support, built-in Wi-Fi, Ethernet connectivity, dual HDMI outputs, USB media playback, and streaming app compatibility (Netflix, YouTube, etc.). It supports a wide range of disc formats including 4K UHD Blu-ray, standard Blu-ray, DVD, and CD, along with high-resolution audio formats. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: 4K UHD Blu-ray Disc player, Remote Control, HDMI OUT (MAIN/AUDIO ONLY), USB port, Ethernet port, Wi-Fi antenna, Optical digital audio output.

Feature	Description
HDMI OUT (MAIN)	For video and audio output to TV/AV receiver
HDMI OUT (AUDIO ONLY)	For separate audio output to AV receiver
USB port	For media playback from USB storage devices
Ethernet port	For wired network connection
Wi-Fi	Built-in wireless connectivity
Optical digital audio output	For connection to audio systems
POWER	Turns player on/off (standby)
OPEN/CLOSE	Ejects and closes disc tray
PLAY/PAUSE	Starts or pauses playback
STOP	Stops playback

Installation

Unpack and inspect contents. Place on stable, well-ventilated surface.

1. Connect to TV: Use HDMI cable from HDMI OUT (MAIN) to TV's HDMI input.
2. Connect to audio system: Use HDMI OUT (AUDIO ONLY) or optical cable for audio.
3. Connect to network: Use Ethernet cable or set up Wi-Fi.
4. Connect power cord to AC outlet.

WARNING! Ensure proper ventilation; do not block vents. Use correct power voltage.

First-Time Setup

Power on player; follow on-screen setup wizard.

1. Select language: Choose menu language (default ENGLISH).
2. Network setup: Connect to Wi-Fi or wired network.
3. Display settings: Configure 4K, HDR, and resolution output.
4. Audio settings: Set audio output format (Bitstream/PCM).
5. Sign in to streaming services: Access apps like Netflix.

CAUTION! Handle discs carefully; insert correctly into tray.

Specifications

• Disc Formats: 4K UHD Blu-ray, Blu-ray, DVD, CD, SACD.
• Video Output: 4K/60p, HDR10, Dolby Vision, HLG.
• Audio Formats: Dolby Atmos, DTS:X, LPCM, DSD.
• Connectivity: HDMI 2.0a, USB 2.0, Ethernet, Wi-Fi (802.11ac).
• Streaming Apps: Netflix, YouTube, Amazon Prime Video, etc.
• Power Consumption: Approx. 15W (operation), 0.5W (standby).
• Power Source: 120V AC, 60Hz.
• Operating Temp: 41°F to 95°F (5°C to 35°C).

Controls and Settings

Access menu via HOME button on remote. Front Panel: POWER, OPEN/CLOSE, PLAY/PAUSE, STOP.

Remote: POWER, HOME, NETFLIX, YouTube, Navigation buttons, OPTIONS, AUDIO, SUBTITLE, DISPLAY.

Settings: Quick Settings (Picture/Audio/Network), System Settings (Language, Network, Software Update). Video: 4K Upscaling, HDR, Deep Color Output. Audio: Digital Audio Output (Auto/PCM), DSD Output Mode, Audio DRC. Network: Wi-Fi Setup, BD-LIVE Internet Access, Software Update.

Connecting Devices

TV: HDMI to HDMI IN on TV. Audio System: HDMI (AUDIO ONLY) or optical to AV receiver. Network: Ethernet or Wi-Fi.

1. Turn off all devices before connecting.
2. Use high-speed HDMI cables for 4K/HDR content.
3. Select correct input on TV (e.g., HDMI 1).

Tip: For best 4K HDR performance, enable Enhanced HDMI mode on TV.

Playing Disc Media

Supports 4K UHD Blu-ray, Blu-ray, DVD, CD, SACD.

1. Insert disc: Press OPEN/CLOSE, place disc label side up.
2. Play: Press PLAY; use navigation for titles/chapters.
3. Stop: Press STOP; eject with OPEN/CLOSE.
4. Skip: PREV/NEXT for chapters/tracks.
5. Search: Use left/right arrows for fast forward/rewind.
6. Audio/Subtitle: Press AUDIO or SUBTITLE during playback.
7. Display: Press DISPLAY for playback info.
8. Resume: Some discs resume from last stop point.

WARNING! Do not move player during disc playback. Keep discs clean.

Network & Streaming

Connect to internet for streaming apps and firmware updates.

1. Press HOME, select [Settings] > [Network] > [Network Setup].
2. Choose Wi-Fi or wired, enter password if needed.
3. Access apps like Netflix from HOME screen.
4. Check for updates: [Settings] > [System Settings] > [Software Update].

Note: Streaming quality depends on internet speed.

Care & Cleaning

Unplug before cleaning. Use soft, dry cloth; avoid liquids.

CAUTION! Do not use solvents; keep away from heat and humidity.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. Copyright © Sony Corporation. For support, visit www.sony.com/electronics/support or contact 1-800-222-7669.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power cord/outlet	Check power connection; try different outlet.
No picture	HDMI connection/TV input	Ensure HDMI cable is secure; select correct TV input.
No sound	Audio settings/connections	Check audio output settings; verify cables.
Disc not recognized	Disc format/damage	Ensure disc is compatible and clean; reinsert.
Network issues	Wi-Fi signal/settings	Check network password; move closer to router.

Reset: [Settings] > [System Settings] > [Initialize] to reset settings.

Service: 1-800-222-7669; www.sony.com/electronics/support