Sony UBP-X800 Manual

The Sony UBP-X800 is a premium 4K Ultra HD Blu-ray player with High Dynamic Range (HDR) support, including HDR10 and Dolby Vision. It features built-in Wi-Fi, dual HDMI outputs, extensive audio format compatibility including DSD and Hi-Res Audio, and streaming capabilities for popular services. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Playing Disc Media 8. Network & Streaming 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 4K Ultra HD Blu-ray player, Remote Control, Dual HDMI outputs, Ethernet port, USB port, Wi-Fi antenna, Optical audio output.

FeatureDescription
4K Ultra HD PlaybackSupports 4K Blu-ray discs with HDR10 and Dolby Vision
Dual HDMI OutputsHDMI OUT (VIDEO/AUDIO) and HDMI OUT (AUDIO ONLY) for separate audio/video paths
Network ConnectivityBuilt-in Wi-Fi and Ethernet for streaming and updates
USB PortFor playing media files from USB storage devices
Optical Audio OutputFor connection to audio systems
Hi-Res Audio SupportPlays DSD, FLAC, ALAC, AIFF, and WAV formats
Streaming AppsNetflix, YouTube, Amazon Prime Video, and more
Quick Start/Low PowerEnergy-saving modes
Front DisplayShows status and playback information
Remote ControlIncludes dedicated app and function buttons

Installation

Unpack and inspect contents. Place on a stable, well-ventilated surface.

  1. Connect to TV: Use HDMI cable from HDMI OUT (VIDEO/AUDIO) to TV's HDMI input.
  2. Connect to Audio System: Use second HDMI (AUDIO ONLY) or optical cable for audio.
  3. Connect Network: Use Ethernet cable or set up Wi-Fi.
  4. Connect Power: Plug AC power cord into outlet.

WARNING! Ensure proper ventilation to prevent overheating. Do not block vents.

First-Time Setup

Power on player; follow on-screen setup guide.

  1. Select Language: Choose menu language (default ENGLISH).
  2. Network Setup: Connect to Wi-Fi or wired network.
  3. Display Settings: Configure 4K, HDR, and resolution output for your TV.
  4. Audio Settings: Set HDMI audio format, secondary audio, and output priority.
  5. System Updates: Check for and install latest firmware.

CAUTION! Use the included power cord. Ensure all connections are secure before powering on.

Specifications

Controls and Settings

Access Home Menu via HOME button. Front Panel: POWER, OPEN/CLOSE, PLAY, STOP.

Remote: POWER, HOME, OPTIONS, NETFLIX, YouTube, Disc Navigation, Audio, Subtitle, Display.

Settings Categories: Network, Playback Settings, Display, Audio, System, Parental Control.

Key Settings: 4K Upscaling (On/Off), HDR Mode (Auto, HDR10, Dolby Vision), HDMI Deep Color, Audio DRC, SACD Output, Quick Start Mode.

Connecting Devices

TV: Primary HDMI. Audio System: Secondary HDMI or Optical. Network: Ethernet or Wi-Fi. USB: Front or rear port.

  1. Turn off all devices before connecting cables.
  2. Use high-speed HDMI cables for 4K/HDR content.
  3. Select correct input on TV (e.g., HDMI 1).
  4. Configure audio output in player settings if using separate audio system.

Tip: For best Dolby Vision performance, enable it in both player and TV settings.

Playing Disc Media

Supports 4K UHD Blu-ray, Blu-ray, DVD, CD, SACD.

  1. Insert disc: Press OPEN/CLOSE, place disc label side up.
  2. Play: Press PLAY; use navigation buttons for menus.
  3. Stop: Press STOP; resume with PLAY (if resume playback is enabled).
  4. Skip: PREV/NEXT for chapters/tracks.
  5. Search: Use left/right arrows for fast forward/rewind.
  6. Audio/Subtitle: Press AUDIO or SUBTITLE to change tracks.
  7. Display: Press DISPLAY for playback information.
  8. USB Playback: Navigate to Home Menu > Media to play files from USB.

WARNING! Do not use damaged or improperly copied discs. Keep discs clean.

Network & Streaming

Connect to internet for streaming apps and firmware updates.

  1. From Home Menu, select [Settings] > [Network Settings] > [Set Up Network Connection].
  2. Choose wired or wireless setup and follow prompts.
  3. Access apps like Netflix or YouTube from Home Menu.
  4. Enable [Auto Update] in [System Settings] to keep firmware current.

Note: Streaming quality depends on internet speed. 4K streaming requires high-speed connection.

Care & Cleaning

Unplug power cord before cleaning. Use soft, dry cloth. For stubborn stains, dampen cloth with water only.

CAUTION! Do not use solvents or abrasive cleaners. Do not allow moisture to enter vents or ports.

Regulatory Information

FCC Compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to interference conditions. Copyright © Sony Corporation. Dolby Vision, Dolby Atmos, DTS, and DTS:X are trademarks of their respective owners. For support, visit www.sony.com/electronics/support or contact 1-800-222-7669.

Troubleshooting

SymptomPossible CauseCorrective Action
No pictureHDMI connection/TV inputCheck HDMI cable connections; ensure TV is on correct input.
No soundAudio settings/connectionsVerify audio output settings; check audio system connections and power.
Disc not recognizedDisc format/damageEnsure disc is compatible and clean; check for scratches.
Network connection failsWi-Fi signal/settingsMove player closer to router; re-enter Wi-Fi password; try wired connection.
Remote not workingBatteries/obstructionsReplace batteries; ensure clear line of sight to player's sensor.
HDR/Dolby Vision not workingTV compatibility/settingsEnsure TV supports HDR10/Dolby Vision; enable in both player and TV settings.

Reset: [Settings] > [System Settings] > [Initialize] to reset to factory defaults (note: erases all settings).

Service: 1-800-222-7669; www.sony.com/electronics/support

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